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What to Expect from a Professional Carpet Cleaning Appointment

Updated: Jun 21

Lots of Moore & Son Yorkshire Carpet Cleaning's customers in Leeds have questions about what to expect from their professional carpet cleaning appointment. Are you thinking about a freshen-up for your carpets, but wondering if you need to do anything to prepare? Want to know what will happen during the visit itself? Or have questions about what to expect after the visit? Read on for my handy guide.


A close-up of a child playing with a car on a nursey carpet

Before Your Carpet Cleaners Arrive: A Handy Checklist

  1. Clear the Area: Before our experts get to work, clear any small items like toys or side tables from the carpeted area. This ensures we have unobstructed access to as much of your carpets as possible. There's no need to move heavy items like sofas or sideboards. 

  2. Give it a Once-Over with a Vacuum: While our process is thorough and includes vacuuming, a quick run around with a Hoover before we arrive helps remove loose dirt and debris.

  3. Secure Fragile or Delicate Items: We'll treat your home with the utmost care, but hoses and wires will trail along the floor and up any stairs. If you have delicate or valuable items near the carpet, consider moving them to a safer spot.

  4. Point Out Stains: Let us know when we arrive if you have specific stains or problem areas. Our fully trained team will address them with precision.

  5. Pets and Children: If you have pets or little ones, plan for their comfort during the carpet cleaning. There is some noise, and they might be curious about our equipment, so keeping them in a separate room is a good idea.

  6. Parking and Access: We'll need parking and access near your property. If this is an issue, please let us know. Our equipment requires water and electricity access, so please ensure these resources are available.

What Will Happen During a Professional Carpet Cleaning Appointment?

At Moore & Son Yorkshire Carpet Cleaning, we have a rigorous 7-step professional deep clean process to ensure we deliver the best possible results for our customers. 


1: Introductions

We'll arrive promptly at your property, do a risk assessment, and talk through the cleaning process with you, offering advice and explaining the results you can expect before we start. We're always happy to answer any questions you have.


2: Industrial Vacuum

Even though you'll already have hoovered, we'll start using our industrial-strength equipment to remove even more dust and debris before we start.


3: Pre-Spray

We apply a pre-spray to help break up and loosen dirt, allergens, and odours. Pre-spray is done on each room's carpet as we work around the home.


4: Agitator

Agitating the pre-spray is important to work deep into the carpet's fibers and loosen those dirt, allergens, odors, and pollutants ready for steam clean and extraction. 


5: Steam Clean and Extraction

​Our high-quality pre-spray and hot water is pumped through your carpets deep down into the fibers and extracted with a water-based solution that leaves your carpets 90% dry, feeling soft, at the correct PH level, and safe for you, your family, and your pets. You can expect it to be fully dry within a few hours.


6: Spot Treatment Carpet Stain Removal

No trained, professional carpet cleaner can ever guarantee to remove every stain from your carpet (for example, fiber wear and damage can look like staining). But we can guarantee that your carpets will be fully deep cleaned, and we'll work hard to achieve the very best results possible. We have the know-how, tools, and products to tackle every kind of staining.


7: Results

Finally, we will walk you through an inspection to make sure you're happy with your clean carpets. We can show you the waste that has been extracted (lots of customers want to see this!) and, of course, answer any final questions you have.


You can watch a video of our 7-stage deep clean process here:



After the Clean: What to Expect

  • Walk-Through Inspection: At Moore & Son, showing you your freshly cleaned carpets is part of every appointment. We're happy to address any questions or concerns.

  • Drying Time: Typically 2-4 to 6 hours. Open windows and doors for faster drying.

  • Furniture Replacement: We'll help put back any furniture we moved during your carpet cleaning.

  • Payment Options: Pay by bank transfer or, if you prefer, with cash.


Why Choose Moore and Son?

  • Family-Run by Leeds Locals: We're not a franchise and don't subcontract work out. This means a more personal service from start to finish. We treat your home with care and respect.

  • Fully trained and insured: We are trained, professional carpet cleaners certified by Clean Smart. We've invested in the best equipment (we don't rent) to deliver the best possible results for our customers. We're fully insured, and our policy even includes items worked on for your peace of mind.

  • Stunning Results: Read our 5* reviews on Google

  • Fair Pricing: We won't promise what we can't deliver, but what professional carpet cleaning can do is impressive. Try our carpet cleaning service before you buy new carpets.


Looking for carpet cleaning in Leeds? Now you know what to expect from your professional carpet cleaning appointment, why not contact us for a free, no-obligation quote?

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